Dispute resolution schemes (DRSs)
If you provide financial services to retail clients, you must join a DRS within 10 working days of registering and keep your membership details up to date on the Financial Service Providers Register (FSPR).
- Choosing a dispute resolution scheme FSPs offering a service to retail clients must belong to an approved dispute resolution scheme.
- Keeping your DRS details up to date If you are required to join a dispute resolution scheme, you must keep details of your membership up to date on the register.
Other help topics
Getting started on the register
Registering a financial service provider (FSP)
Providing licensed or certified services
Filing an annual confirmation
Managing your registration as a financial service provider (FSP)
Deregistration and reregistration
Paying fees and levies
Managing your online services account
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